Certificates

The trust and satisfaction we get from our customers is very important to us. That’s why we constantly look for ways to improve the quality of our products and services.

China

IRIS Certification rules: 2017 884KB DOWNLOAD
ISO 9001:2015 1042KB DOWNLOAD
171KB DOWNLOAD
774KB DOWNLOAD
350KB DOWNLOAD

France

ISO 9001:2015 1170KB DOWNLOAD
ISO 14001:2015 2176KB DOWNLOAD

Germany

EN 15085-2 154KB DOWNLOAD
DB Q1 284KB DOWNLOAD
ISO 9001:2015 1170KB DOWNLOAD
ISO 14001:2015 2176KB DOWNLOAD

India

IRIS Certification rules: 2017 and based on ISO/TS 22163:2017 499KB DOWNLOAD
ISO 9001:2015 635KB DOWNLOAD

Italy

ISO 9001:2015 1170KB DOWNLOAD
ISO 14001:2015 2176KB DOWNLOAD
Sistema Gestione Competenze 858KB DOWNLOAD

Poland

Welding Certificate EN 15085-2​​ 585KB DOWNLOAD
ISO 3834-2:2005 307KB DOWNLOAD
ISO 14001:2015 Certificate 2176KB DOWNLOAD
IRIS Certification 246KB DOWNLOAD
ISO 9001:2015 635KB DOWNLOAD

Sweden

Accreditation Certificate ISO/IEC 17025:2005​ 65KB DOWNLOAD
ISO 9001:2015 Multisite Certificate 1170KB DOWNLOAD
ISO 14001:2015 Multisite Certificate 2176KB DOWNLOAD
TSI Type 10 Certificate 148KB DOWNLOAD
EN 15085-2 Certificate 774KB DOWNLOAD
ISO 9001:2015 635KB DOWNLOAD
IRIS Certification rules: 2017 and based on ISO/TS 22163:2017 458KB DOWNLOAD

UK

International Railway Industry Standard (IRIS) Certification rules
and ISO/TS 22163:2017​​
712KB DOWNLOAD
IRIS Certification 927KB DOWNLOAD
ISO 9001:2015 663KB DOWNLOAD
Welding of railway vehicles and components acc.to EN 15085-2 974KB DOWNLOAD

USA

ISO 9001:2015 634KB DOWNLOAD
ISO 22163-2017 and IRIS Certification 436KB DOWNLOAD

Terms of Sales/Purchase

Terms and Conditions of Sale 449KB DOWNLOAD
Terms and Conditions of Purchase 168KB DOWNLOAD

China

AI3067.doc 49KB DOWNLOAD

France

Conditions Generales de vente 217KB DOWNLOAD

Germany

Allgemeine Verkaufsbedingungen Dellner GmbH 598KB DOWNLOAD

UK

Terms and Conditions of Purchase for Dellner UK 304KB DOWNLOAD
Supplier Quality Assurance Manual Dellner UK​ 1104KB DOWNLOAD

USA

Terms and Conditions of Purchase for Dellner US 230KB DOWNLOAD

Privacy Notice

Dellner Privacy Notice 345KB DOWNLOAD

Finance documents

Informacja o realizacji strategii podatkowej 350KB DOWNLOAD

Italy

External privacy Policy Dellner Italy Informativa Privacy Clienti - Fornitori Dellner Italy 101KB DOWNLOAD

Corporate Sustainability and policies

For Dellner, sustainability is a key success factor.

We actively search for ways to incorporate sustainability everywhere our business has an impact, making decisions based around our core values: Respect, Action, Joy and Team. We take responsibility for our business decisions by considering the consequences from economic, technical, social, and ecological standpoints.


Social responsibility

Social responsibility

We recognize we have a social responsibility to our communities, including occupational safety, preventative healthcare, and support for social projects at our sites.

For example, we run health promotion campaigns and offer financial support children's homes, poor households, people with severe illnesses, and many more. We also support DKMS in Germany to encourage people to register on the donor-matching database to help find ‘genetic twins’ for people with blood cancer.


Environmental responsibility

Environmental responsibility

We continuously improve our processes to minimize our impact on the environment – optimizing environmental performance, preventing pollution, and using resources more efficiently, including energy, water, packaging and other raw materials.

Working environment

Working environment

At Dellner, we create working environments where our employees can develop and thrive in a climate of physical and emotional wellbeing. To minimize accidents and illnesses, we take a structured approach to investigating, conducting and monitoring operations, helping us achieve a sound working environment.

Equality

Equality

We do not discriminate between genders with regards to salary, career advancement or promotions. All employees are given equal opportunities for professional development, both within their existing fields and in new areas.

Diversity

Diversity

We take active measures to promote the equal rights and opportunities of our employees in the workplace. We believe in equality regardless of race, nationality, ethnicity or religious beliefs, as this creates better conditions for an innovative and inspiring work environment.


Download:

CSR Policy 296KB DOWNLOAD
Quality and Product Safety Policy 282KB DOWNLOAD
Environmental Policy 283KB DOWNLOAD

Code of conduct

Dellner always strives to conduct business in the highest ethical manner and our commitment to corporate responsibility and sustainable business practices is essential for managing the challenges and opportunities in the global rail industry.

Dellner’s Supplier Code of Conduct integrates the principles of the United Nations Global Compact and lays out the minimum level of ethical business behavior which Dellner expects its Suppliers to display when conducting business.

Code of conduct

Download:

Supplier Code of Conduct 664KB DOWNLOAD

Whistleblowing

Dellner conducts its business in a long-term and sustainable manner. Dellner is therefore dedicated to ensuring that irregularities which can seriously damage our company or our employees should be uncovered and investigated as quickly as possible. We have set up a whistleblowing service to make it easy for those who wish to provide information about irregularities that conflict with applicable law, ethical and moral principles, or Dellner’s policies. Through this system employees and external partners such as suppliers and customers can provide information while being guaranteed anonymity. All reports are received and investigated by an external company.

How to make your report?

You can make an anonymous report in two different ways:

1. Go to wb.2secure.se and select your language of preference. Follow the instructions and when prompted, fill in Dellner’s company code: ozk910.

2. Make a report via telephone: call 077-177 99 77 to talk to 2Secure directly. They are open to receive calls 24 h/day every day of the year and speak English and Swedish.

3. Save the case number you receive in connection with making your report as this will allow you to log in to the system and follow your case anonymously.

Code of conduct